Q1: Can we stay overnight in the themed houses within the private camping sites?

A: The themed houses are only intended for daytime usage and photography, overnight stays or lodging are not allowed. Visitors are welcome to rent the themed houses for leisure activities, parties, gatherings, barbecues, or photography purposes during the day.

Q2: Do we have to confirm the number of visitors when booking a room?

According to COVID-19 social gathering policies, each room should only contain 4-12 people at once, and each camping tent 4 people at once, except for family members living together. Depending on the area o each private camping site, 1 to 3 tents can be set up, as long as not over 4 people are staying in each tent.

Q3: Can your facilities be booked for shorter periods? When can we leave the site?

A: Each rental slot includes 20 hours of usage time. You may enter the private sites starting from 3 PM, and leave before 11 AM the next day. During the rental period, you may enter or leave the sites as needed.

Q4: Will electricity and water be provided?

A: Yes, the camp provides electricity and water 24 hours a day. Before you leave the site, please be reminded to turn off all electrical appliances, lights, and air conditioners, and help us protect the planet by minimizing energy consumption.

Q5: Will Wi-Fi be provided?

A: Yes, the site has installed Wi-Fi for free use, but please understand that the connection may not be stable due to the rural location of the site.

Q6: How to get there?

A: Yau Tam Mei Holiday Camp is located at Yuen long Ngau Tam Mei Village. Both public transportation or private car are available. Please find out more from << GETTING THERE >>

Q6: What is the terms for booking conformation & cancellation?

Confirmation :

• Klook will confirm the booking in 1 working day, and you will receive an email confirmation of your purchase that will contain an admission voucher. Please contact us if you have not received the email in your inbox or spam folder.

Cancellation :

• Excluding events of Typhoon 8 or Red and Black rain, confirmed bookings cannot be rescheduled and are non-refundable.

• If the site is closed due to unforeseen weather conditions, you may ask for rescheduling or a full refund. Please contact our support team for further enquiries.

問1：私人營地附設的主題玩樂攝影小屋可提供住宿過夜?

答：請注意，我們的主題遊樂空間是供客人休閒玩樂及攝影，不可用作住宿。但我們歡迎您們租用作休閒用途，如聚會、派對、燒烤、親子攝影等等。

問2：預訂時需要確認客人人數嗎？

答：最多可容納4-12人(因應限聚令要求，每個營帳只限四人入住，同住之家庭成員可獲豁免)。因每個獨立露天營地的面積不同，可容納設置1-3個營帳不等，視乎所選營舍設定營帳數目，限定人數，並不多於4人一帳。

問3 : 我們可以只租幾個小時嗎？我們可以早點離開營區嗎？

答：我們的主題玩樂及攝影體驗觀星露營小屋租賃每節為20個小時。您可以從下午3點起進入私人營區，並於上午11點之前離開營區。在租用期間，您可以自由出入營區。

問4：水和電力充足嗎？

答：充足的，營區內有24小時的水和電力供應。水煮沸後可以喝。請在使用電器後，關閉電源，並在離開主題休憩攝影小屋前關掉所有燈和冷氣，以免浪費和過度消耗。

問5：有沒有Wifi？

答：營地設有wifi，但請理解網絡可能不太穩定，因為是郊區。

問6：如何前往?

答：元朗攸潭美農樂營 – 元朗牛潭尾路攸潭尾村(攸潭美村公所附近)。可乘搭小巴或自駕前往, 詳情請瀏覽 <<如何前往>

問7：怎樣確定我的預約？預訂後可以取消嗎？

確認詳情

• KLOOK會在預訂成功後1個工作日內確認，並將使用憑證發送至你的電郵信箱。如未有於收件箱或垃圾郵件箱中收到憑證，請盡快透過電郵聯絡我們。

取消政策

• 除8號風球或紅黑雨，不設改期及退款

• 營辦商或因不可抗力或未能預見的情況取消預訂（例如惡劣天氣），如遇類似情況，你可以改期或要求全額退款